RESEARCH SERVICES

Small to Medium Size Businesses

CreatE more wealth potential with decisive insights

Whether you are trying to obtain information for a new business idea or business developments – if you don’t allocate enough time and resources to the decisive insights you need, your chances of success are going to be sorely affected.

Customer Satisfaction Survey   

  • Customers (NZ or overseas)
  • Design up to 10 questions
  • Discuss with customer by phone to obtain feedback
  • Format feedback into Excel or word document
  • Analyse feedback
  • Summarise with main feedback findings

Note:  Extra services to add on at additional costs:

  1. Provide expert to facilitate with you and your staff to brainstorm the way forward for your business based on the feedback obtained.
  2. Contacting customer face to face to discuss questions.
  3. Contacting more customers.

Staff Engagement Survey

  • Staff (NZ or overseas)
  • Design up to 10 questions
  • Discuss with staff by phone to obtain their feedback
  • Input their feedback into Excel or word
  • Analyse
  • Summarise the feedback findings

Note: 

  1. Staff feedback is anonymous.
  2. Extra services to add on at additional costs:
    1. Provide expert to facilitate with you and your staff to brainstorm the way forward for your business based on the feedback obtained.
    2. Contacting customer face to face to discuss questions.
    3. Contacting more customers.

Market Entry Research into New Zealand

    • Barriers to entry (regulations, requirements)
    • Industry structure
    • Projected and historical growth
    • Global Market Research

Note:  Any reports purchased to obtain the information is an additional cost.

    Market Validation

    1. Define New Zealand target market based on discussions with you
    2. Research target market and list up to 20 to contact
    3. Design up to 5 survey questions.
    4. Contact target market by phone.
    5. Input their feedback into excel or word
    6. Analyse data based on their feedback.
    7. Summarise main findings 

    Note:  Extra services to add on:

    1. Contacting target market face to face to discuss questions.
    2. Contacting more target market.

      Business Developments (in NZ)

      • Market Validation
      1. Define target market based on discussions with you
      2. Research target market and list up to 20 to contact *
      3. Design up to 5 survey questions.
      4. Discuss with target market by phone.
      5. Input their feedback into excel or word
      6. Analyse feedback.
      7. Summarise findings based on their feedback. 

      • Competitor Research

      Research up to 5 main competitors:

      • services/products?
      • price if publicly available?
      • point of different?

      Lead Generation

      • Client provides list of up to 20 people to contact.
      • Design introduction para for contact from a research purpose only.
      • Contact up to 20 and ascertain if they have a need for your services, if so put them in contact with you, or email them information.

      Business Projects

      Business projects Research Services assist with vary greatly, therefore each project will be scoped and priced accordingly. For example:

      • Background and market research for projects, proposals
      • Research and evaluation of organisation/business for a specific purpose or problem
      • Background research for business awards
      • Applied research

      If you want aligned, targeted insights contact Research Services to take you one step closer to what you want to achieve.

      Client Praise

      We needed to find out what is working well, needs improving and possibly what other services we should provide. 

      The research gave us clarity on what our customers thought of our business.  Gave us a framework on which services to improve.  Using Research Services to survey our customers it gave them the opportunity to speak truthfully and more openly about our business.

      Karline provided a professional service which gave us a valuable insight into the needs of our customers and whether we are currently meeting their needs.  We can now address any issues or recommendations to improve this service.

      Carron Jerram

      Veterinary Specialists Auckland

      The Hutt Chamber of Commerce needed an independent researcher to research nominees of business awards and provide their biographies for the judges.  The judges found this process a lot quicker to make their decisions. 

      Promising what you can deliver and delivering on those promises makes a company competitive and successful. Research Services Limited is an asset to the business community in which it serves. Karline de Boer is a great team player who is honest, selfless and always gives 100% someone who we would highly recommend and endorse to any prospective and future clients she may seek out to work with across the business community.

      Mark Futter

      Chief Executive, Hutt Chamber of Commerce

      Why Choose Research Services?

      Research in stages depending on your needs.

      Credible independent research.

      Your details are strictly confidential thereby ensuring your name will be completely anonymous when we perform the research.

      Continue working on your core business or personal life while we perform the research.

      We provide you with decisive insights to take action.

      Frequently Asked Questions

      Can you find the information I need?

      After discussing with you your requirements we then perform a Scope of Works. This enables us to ascertain what resources are available and how accessible is the information you require.

      How much do you charge?

      Due to the research variety and skills needed for each research project, we first discuss with you your research brief, scope and then provide you with a price.

      Do you search in New Zealand and overseas?

      Yes

      Q: How long will the research take?

      It depends on how accessible the information is and how deep you want the topic researched. For example, we can search just for the product or, search for the product plus obtain feedback from users, suppliers, manufacturers. Also, you can indicate the maximum number of hours to search or, we can give you an estimate of how long it will take.

      New business ideas are exciting, but they can also be overwhelming!

      You may find yourself asking:

      • Is it a great idea?
      • Will it be viable?
      • Where do I start?
      • How do I obtain the information I need?

      Download Our FREE “Business Ideas” E-book will help you find the answers to these questions, and save yourself a lot of time and money!